Frequently Asked Questions

Absolutely. The numbered canvas removes all the guesswork — if you can colour inside the lines, you can finish a beautiful painting. Most first-timers are surprised how professional their finished canvas looks.

Every kit includes the pre-printed numbered canvas, a full set of matched acrylic paints, a set of brushes in different sizes, and simple instructions. No extra supplies are needed to get started.

It depends on the design and your pace — most people spend 8 to 20 relaxing hours on a 40x50 cm canvas, spread over a week or two of evenings. There is no deadline; the slow pace is part of the charm. This applies to every paint by numbers kit in our range.

The pots are sealed and generously filled for their sections. Close them after each session and they will comfortably last the whole painting. This applies to every paint by numbers kit in our range.

Most kits are made to order and arrive within 2–3 weeks, with tracked shipping the whole way. You will receive a tracking link by email as soon as your order ships.

Yes — every order ships with tracking. The easiest way is your account page: sign in with just your email (no password needed) to see all your orders and live tracking in one place. You can also use the tracking link in your shipping email, or contact us with your order number and we will send you an update.

Contact us within 30 days and we will make it right — replacement paints, a new canvas, or a refund under our 30-day money-back guarantee.